v1.0.0
Knowing what customers want and making them happy is crucial for any business to get better. Listening to feedback, suggestions, and even criticism gives you valuable information to improve your service and make your business grow.
- Elevate your user experience
- Enhance your business tailored to your customers' needs
- Compatible with all default Magento layouts.
- Acquire richer insights than ever before
- Make well-informed and sound business decisions
- Collect both quantified and qualified feedback
- Gain unprecedented valuable insights
Customer Satisfaction Feedback
30-Day money back
No risk! If you change your mind, we’ll refund your money within 30 days of purchase.
30-Day FREE support
We’ll answer your questions, and help with configuration and compatibility issues.
Extension verified
By Magento Marketplace Extension Quality Program
The most popular extension builder for magento 2
By Magento2 Certified team for your online store.
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Magento 2 Extension: Feedback
At MpdExtension, we are committed to providing the best shopping experience for our valued customers. We understand that your insights and opinions are invaluable in helping us achieve this goal. That's why we're excited to introduce our new Overall Feedback Module for Magento 2, designed to empower you to share your thoughts, suggestions, and experiences directly with us.
Why Provide Feedback?
Shape Your Shopping Experience:
By sharing your opinions, you play a significant role in influencing how we enhance our products, services, and the overall shopping journey.
Quality Improvement:
Your valuable feedback allows us to identify areas for improvement, ensuring that we consistently deliver high-quality products and exceptional service.
Customer-Centric Approach:
Your insights help us tailor our offerings to your preferences, making your shopping experience more personalized and satisfying.
How It Works
Our Overall Feedback Module is designed to be user-friendly and efficient
Easy Access:
You'll find the feedback form conveniently placed on our website, allowing you to share your thoughts right when they come to mind.
Simple Submission:
The form is straightforward, featuring fields for rating and comments. You can also provide specific feedback about products, services, or any aspect of your shopping experience.
Magento 2 Extra Fee Highlight Feature
Embed settings in admin system for easy configuration.
Our extension facilitates seamless customization through comprehensive admin settings, empowering you to tailor its functionality according to your preferences. These settings provide you with flexible control, allowing you to mold the extension to meet your specific needs and desired outcomes. Whether it's adjusting features or fine-tuning details, our admin system configuration ensures that the extension aligns precisely with your preferences, offering a user-friendly and tailored experience.
Customer Feedback – Feedback Form
Implementing a customer feedback system is essential for gathering valuable insights and improving your services. A well-designed feedback form serves as a direct channel for customers to express their opinions, providing your business with actionable information for enhancement. Utilize a user-friendly feedback form to encourage customer participation, ensuring a continuous loop of communication that fosters customer satisfaction and drives business improvements.
Customer Feedback – Feedback Email Template
Craft a compelling customer feedback email template to encourage valuable insights from your audience. A thoughtfully designed email not only prompts engagement but also ensures a seamless process for customers to share their opinions. By utilizing an effective feedback email template, you establish a direct line of communication, creating opportunities to enhance customer satisfaction and make informed business decisions based on customer perspectives.
Certainly! Here's a list of frequently asked questions (FAQ) about the Magento 2 Extension "Customer Satisfaction Feedback":
What is the "Customer Satisfaction Feedback" extension for Magento 2?
The "Customer Satisfaction Feedback" extension is a tool designed to enhance your Magento 2 store by enabling the collection and analysis of customer satisfaction feedback. It allows customers to provide opinions, ratings, and comments about their shopping experiences, helping you improve your products and services based on their insights.
How does the extension collect feedback?
The extension provides a user-friendly interface for customers to submit feedback, ratings, and comments about their shopping experiences. You can also set up automated email requests to prompt feedback after specific events, such as completed orders or customer support interactions.
Can I customize the feedback surveys?
Yes, the extension allows you to create customizable feedback surveys tailored to your business objectives. You can design questions that capture specific insights relevant to your store's growth.
How is the collected feedback presented to administrators?
The extension provides tools for visualizing feedback data through graphs, charts, and reports. This visualization makes it easier for administrators to analyze trends and patterns in customer feedback.
Is the feedback integrated with customer profiles?
Yes, the extension can integrate collected feedback data with your Customer Relationship Management (CRM) system, providing a comprehensive view of customer interactions and sentiments.
How does the extension benefit my store?
The extension offers several benefits, including a customer-centric approach that demonstrates your commitment to customer satisfaction, data-driven decision-making through insights gained from feedback, enhanced customer engagement, continuous improvement based on customer preferences, and the ability to personalize offerings and services to align with customer needs.
How can I use feedback data for improvement?
Feedback data can be analyzed to identify areas for improvement within your store. Whether it's product quality, customer service, checkout process, or other aspects, the insights gained from feedback can guide your decision-making and optimization efforts.
Can feedback collection help build customer relationships?
Absolutely. Proactively seeking customer feedback shows that you value their opinions and are committed to enhancing their shopping experience. This can lead to stronger customer relationships and increased trust in your brand.
Can I use feedback to differentiate from competitors?
Yes, the insights gained from customer feedback can help you differentiate your store by offering tailored solutions that resonate with customer preferences. This can give you a competitive advantage in the market.
Is technical expertise required to install and use this extension?
The "Customer Satisfaction Feedback" extension is designed for easy integration into existing Magento 2 environments. It doesn't require complex coding or modifications, making it accessible to store owners and administrators with varying technical backgrounds.
Please note that this FAQ provides general information, and for the most accurate and up-to-date details, you should refer to the documentation or support provided by the extension's developer.
Only registered customers who placed any order are allowed to add review.
v1.0.0 (Magento v2.4.x)
15 March 2023
- Compatible with Magento v2.4.5
Our happy clients Feedback
I have been using E-commerce services from MpdExtensions and their team developed my site from the scratch to the end of delivery. I used their readymade modules which were more beneficial for me to save my money.
We are very thankful to the team for their best technical support and were always ready to give support in quick mode.
Team is an extremely knowledgeable programmer with excellent Magento 2.0 knowledge. We had a very difficult project where we needed to install Magento 2.0 and a very tricky theme. They were able to install it successfully and address all the errors the system was throwing.
I am very happy with their great job on customization, development and support of our Magento 2 e-commerce website. This was a challenging project, and they were able to come into the middle of site development, fix several issues and provide his expertise to quickly complete the project.
They are on Time. Very satisfied with the support. Thank you!
The M1 Migration to M2 Cloud was hard with all of our custom add-on for shipping and category pages. And MpdExtensions Team did very smoothly. I will take their services again.
I have been using E-commerce services from MpdExtensions and their team developed my site from the scratch to the end of delivery. I used their readymade modules which were more beneficial for me to save my money.
We are very thankful to the team for their best technical support and were always ready to give support in quick mode.
Team is an extremely knowledgeable programmer with excellent Magento 2.0 knowledge. We had a very difficult project where we needed to install Magento 2.0 and a very tricky theme. They were able to install it successfully and address all the errors the system was throwing.
I am very happy with their great job on customization, development and support of our Magento 2 e-commerce website. This was a challenging project, and they were able to come into the middle of site development, fix several issues and provide his expertise to quickly complete the project.
They are on Time. Very satisfied with the support. Thank you!
The M1 Migration to M2 Cloud was hard with all of our custom add-on for shipping and category pages. And MpdExtensions Team did very smoothly. I will take their services again.